Congress 2020
  • From ‘Traditionalists,’ to ‘Boomers’ to ‘Gen Z’

    Poster authors from Mayo Clinic examined the 5 distinct generations currently in the healthcare workforce—and their unique generational differences in work ethic, expectations, and communication styles. Presented at AANA 2020 Virtual Congress, the authors explored whether education on generational diversity and the strengths of each generation would enhance intergenerational teamwork and allow providers to adapt their communication styles to each cohort. They share their thought-provoking conclusions here.